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Desktop Engineer

Job Description:
? Mac/Windows/Linux OS deployment and support
? User hardware/software/peripheral support
? LAN troubleshooting and support
? Systems administration
? Hardware procurement and asset management
? Creating and maintaining documentation
? Mentoring and handling escalations from junior technicians
? 4+ years hands-on IT Support experience.
? Experience supporting Macintosh OS 10. 6 or later
? Experience supporting Microsoft Windows 7 or better
? Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
? Proven skills in PC repair, troubleshooting, deployment, and liquidation
? Proven ability to work successfully with limited supervision
? May require lifting or carrying desktop computers up to 25 lbs
? Some on call responsibilities are required
? Some exposure with Linux
Keywords:
Education Qualification:
Bachelor's degree or foreign equivalent required from an accredited institution


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